Return Policy

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in the original condition.

• Tags and labels must still be attached.

• Customized or personalized items cannot be returned unless they arrive damaged or defective.

To start a return, please email us at [your email] with:

• Your order number

• Reason for return

• Photos (if item is damaged or incorrect)

We don’t currently offer direct exchanges. If you want a different size or item, please return the original product and place a new order.

We cannot accept returns on:

• Final sale items

• Digital goods

• Gift cards

Once we receive and inspect your returned item, we will notify you of the status.

If approved:

• Refunds will be issued to your original payment method.

• Please allow 5–10 business days for the refund to process.

Note: Shipping fees are non-refundable, unless the return is due to our error.

Customers are responsible for the cost of return shipping unless the item was:

• Defective

• Incorrect

• Damaged during delivery

We recommend using a trackable shipping service to return your items.

If you have any questions about our return process, contact us at:
Email: pichispink@gmail.com
Website: https://www.pichispink.com